subscribers and get a daily digest of news, geek trivia, and our feature articles. Internet trolls are people who want to provoke and upset others online for their own amusement. An internet troll is someone who makes intentionally inflammatory, rude, or upsetting statements online to elicit strong emotional responses in people or to steer the conversation off-topic.
Last Updated: June 3, To create this article, 18 people, some anonymous, worked to edit and improve it over time. This article has been viewed 32, times. Learn more
Online trolls have been the bane of rational, civil internet users since the beginning of the web. It turns out, when you give certain people the shield of anonymity to hide behind in the form of a computer screen, things get ugly. In other words, trolls like to be jerks for the sake of being jerks.
Sometimes, trolling can even escalate to death threatsbullying, and psychologically-damaging harassment, as seen in this tale of a brand social media manager:. To this day, trolls emerge from the dank recesses of their troll caves to stir up trouble in discussions, on social media, and anywhere they can make people mad.
What are social media trolls?
For the rest of us, there are ways to fight back and maintain civility, friendly discourse, and fun in our online communities — not in spite of the trolls, but in direct opposition to everything they stand for. If the platform belongs to you e. These are guidelines that let every single person who interacts on your platform know that trolling behavior will not be tolerated, and what will happen to those who do troll will they be banned?
This comment policy from Content Marketing Institute is a great example:. Make sure you write your policy in clear terms and post it on your site or platform.
Link to it as needed so people know the rules. For example, if you have a sprawling blog with hundreds or thousands! Enlisting a team of moderators to vet comments and deal with violators of your guidelines see tip 1 will help you encourage a positive, welcoming atmosphere and keep those trolls in their caves. The M. To quickly put out their fire, one of the best ways to deal with them is to ignore them.
7 effective tactics to defeat internet trolls
I know this is hard, especially if the troll is posting offensive, abusive, or hateful comments. Give them that reaction, and the troll wins.
Sometimes the best thing to do is quietly delete the comment and move on. After all, actions speak louder than words.
Thankfully, a troll is not out making logical arguments. They just enjoy stirring the pot. A troll posts with the expectation of stirring up anger and arguments.
2. no moderators? get some
Respond with humor instead of the expected anger or indignation. As you can see, J. Rowling does this flawlessly. Lesson learned. Lukekocura I'd type a longer retort, but these diamond buttons really hurt my fingers.
If you can, take the high road. Ignore them. Delete their comments. Block them.
SEJ » Social Media. Sometimes, trolling can even escalate to death threatsbullying, and psychologically-damaging harassment, as seen in this tale of a brand social media manager: To this day, trolls emerge from the dank recesses of their troll caves to stir up trouble in discussions, on social media, and anywhere they can make people mad.