Jdi dating ftc
If you've ever wondered whether some user profiles on Internet dating sites are too good to be true that's because they are, according to the U.
Skip. JDI operates a dating site that lets users set up profiles with photos and personal information. With a free membership, people can view profiles, but their ability to communicate with members is limited. To send a personalized message, view a picture at full size, or read certain messages, they have to upgrade to a paid subscription. Just who were these flirtatious daters? Their profiles looked genuine, complete with photos and personal information, but the messages they sent were just computer-generated communications from JDI.
Skip. Date: October 29, Time: 2 p.
ET Call-in:confirmation Call-in lines, for news media onlywill open at p. In its first law enforcement action against an online dating service, the Federal Trade Commission has reached a settlement that prohibits JDI Dating Ltd. The defendants offered a free plan that allowed users to set up a profile with personal information and photos. As soon as a new user set up a free profile, he or she began to receive messages that appeared to be from other members living nearby, expressing romantic interest or a desire to meet.
However, users were unable to respond to these messages without upgrading to a paid membership. Users were not likely to see — much less understand — this icon. The fake profiles and messages caused many users to upgrade to paid subscriptions.
In addition, the defendants failed to tell subscribers that their subscriptions would be renewed automatically and that they would continue to be charged until they canceled. To avoid additional charges, members had to cancel at least 48 hours before their subscriptions ended.
Consumers were not required to access this hyperlink as part of the enrollment process. The settlement order prohibits the defendants from misrepresenting material facts about any product or service and, from failing to disclose clearly to potential members that they will receive communications from virtual profiles who are not real people.
The injunction also bars the defendants from misrepresenting refund and cancellation policies, and failing to disclose clearly the terms of a negative option plan — before a consumer consents to pay. In addition, the defendants are prohibited from failing to honor a refund or cancellation request that complies with their policies, and failing to provide a simple mechanism for consumers to stop recurring charges — at least as simple as the mechanism consumers used to initiate them.
The Commission vote authorizing the staff to file the complaint and proposed stipulated order for permanent injunction was The complaint and stipulated final order were filed in U. Stipulated orders have the force of law when ed by the District Court judge.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2, civil and criminal law enforcement agencies in the U. You are here. For Release.
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