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Unfortunately this browser is not supported. Years in Business: 9. Overview of BBB Ratings. Each of the merchant's customer service inquiries whether they were made by phone or are listed below, along with their resolution by MyTime. There isn't a single case of a bug or issue with the product.
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MyTime Software Overview. MyTime Comparisons. MyTime Alternatives. Write a Review. Showing - 0 of. Company Size: employees. Industry: Recreational Facilities and Services.
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Time Used: More than 2 years. Review Source: Capterra. It made our lives so much easier. Very user-friendly! We can text clients, send scheduled and automated s. Collect reviews, etc. Love the simple interface. Time stamps on notes, tracking of packages more easily and extension of expiration dates. Reasons for Choosing MyTime.
Hands down MyTime is more User-friendly and complete plus the price is a lot better too. Reasons for Switching to MyTime. Industry: ing. Time Used: Less than 6 months. I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by or even a telephone call!
MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone s and address to real people who answer the phone. I could go on forever about the customer service but I actually love the software and app as well!
App: We have tried several different scheduling software options only to find that none of them could form to what we need for com review based business or they didn't have a mobile app to use on the go. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can ask Mytime reviews automatically.
You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.
They do stuff to help you show up better in the search engine I don't know all the details but it sounded really good for small business trying to get their names out there : There's plenty more that can be said, but just experience it for yourself. You wont be disappointed! User friendly. App runs pretty quickly for scheduling.
Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service. I would love a widget to see my calendar at a glance they said they are in the process of creating this and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.
Helina from Wavehuggers Surf School. Industry: Health, Wellness and Fitness. Shady business practices, unknowledgeable staff, glitchy system. The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need.
I would be fine with the workarounds that were suggested to me if they worked, but they don't.
Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to up, but say that it looks like the appointments are booked up.
The sales rep convinced me to up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a review solution for me, he'd have "no problem" getting me out of the contract. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing com.
The customer service is terrible and Mytime system is glitchy. They don't care that they've cost my business thousands of dollars I like the look and user friendliness of the widget on our website. The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated. We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.
We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill. We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.
Industry: Automotive. Peter from University of St Andrews.
Company Size:employees. Industry: Higher Education. Review Source: GetApp. One of the best time management applications out there.
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I've been using My Time for as long as I can remember to manage everything from work to personal life. Its very easy to use, both as a newbie and an experienced user. Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services. Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices. Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed! Jovan from Estella Marie Agency. I can't say enough good things about my time.
I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand.
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Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week. As their business evolves some things that were free in the beginning now cost money. Which is not a major issue but I did like in the past that I could just call. Sally from Iron Yoga. Time Used: Less than 2 years.
Great system, easy to use, lots of cool features and super helpful customer service! The MyTime system has made my life so much easier and simpler! No more s and phone calls from clients to schedule massage appointments and private yoga classes and running sessions. Creating discount codes for holiday discounts and customize prices for friends and regular clients.
Syncing with my Google calendar is a huge plus.
Having a mobile app is great too. The customer support team are super responsive and helpful, and are always open to feedback and ideas for system enhancements. This company has really been great from start to present!!